Modern, growing businesses are exploring automation on many levels to improve productivity, efficiency, and, ultimately, their bottom lines. But there are plenty of options for automation technologies out there that organizations can leverage. Robotic process automation is one of the most critical technologies for any business hoping for long-term success — especially in today’s era of fast-paced digital transformation.
Robotic process automation (RPA) is an investment that has demonstrable ROI. Read on to learn the four major benefits of RPA and how they bring real value to your business.
Benefit 1: Savings — On Both Time and Money
RPA allows your employees to give their tedious, menial tasks to technology, freeing them to work on higher-value, more strategic contributions to your business. When robots handle tasks that impede employees from truly fulfilling their skills, you’ll see many benefits: improved productivity, more impactful work, higher volume of work accomplished, and cost savings. “Finance departments can save their teams from 25,000 hours of avoidable rework caused by human errors by deploying RPA in their financial reporting processes, according to Gartner.
Manual tasks consume tons of energy and time from employees, but with RPA, they get onboarded to technology. Your team will complete work faster, saving time on tasks. You’ll achieve more without having to hire more people. Ultimately, you can do more with the same amount of time as you would on more headcount.
Benefit 2: Improved Security
You can define the security parameters for your RPA solution, so you can rest assured that introducing it to your business results in no data loss and compromises no security. RPA solution providers have made significant investments in the security protocols of their technologies, and you’ll automatically improve security because you’ll be removing so much manual work from your employees’ plates. (More manual work = more room for risky errors.)
RPA also reduces the number of times humans need to interact with information — reducing the risk of its exposure.
Benefit 3: Accuracy That Leads to Efficiency and Compliance
With RPA in charge of many tasks that once were manually completed, you’ll significantly increase your work’s accuracy level. Better accuracy not only leads to higher productivity because employees won’t have to go back and fix mistakes, but it also leads to happier customers, smoother workflows, and better reliability and consistency.
Removing errors from critical processes like accounts payable can save you massive time in the future and set you up for compliance success, where having near-perfect data accuracy is essential.
Benefit 4: Data Analytics and Smart Scalability
RPA solutions give you a unique, new window into your business. They enable you to gather data about your workflows, outcomes, processes, and efficiencies to make changes impacting your long-term growth. You’ll see gaps and areas for improvement that are otherwise in the dark, and RPA can reveal the need for other types of automation to help you close those gaps.
With this newfound visibility, your leadership can make decisions that ensure future scalability. For example, if your business experiences seasonal spikes, your RPA-based insight can help you plan the budget and staff for those spikes. But RPA can scale up or down as needed, too, while automation takes care of rising or dipping volumes of work.
Leverage RPA to Improve Your Customer Experience
A bonus that many businesses find as a result of using RPA is a better customer experience. When your employees work on tasks they find more valuable, they’re happier, and when your workflows are streamlined, you’re more efficient. Higher productivity, happier employees, better efficiency, and top-notch security contribute to a stellar customer experience. If you’re curious about what RPA can do for your business, contact All Star today.