Insurance

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The nature of the insurance industry requires detailed records and documentation to complete each transaction.  This typically results in a complex information management process with multiple levels of approval.  Documentation supporting each transaction comes in many formats, such as, Internet forms, paper documents, electronic documents, fax and email.  In addition, customer service representatives and insurance agents need quality information and the ability to efficiently track transaction history.  It is imperative to deliver more effective information and communication between field agents and headquarters, whether remote or internal to the organization. This will result in a significant cost savings for both the insurance company and its customers.

Our insurance solutions focus on automating document related processes and providing access to any information relating to claims, underwriting, policy binding and new application forms are just some of the areas where efficiencies where achieved with All Star insurance solution.

The All Star insurance solution accelerates the following aspects of your business:

• More efficient and auditable business processes for; new business applications (NBA), claims processing and underwriting processing
• Faster responses in customer service – finding, viewing and distributing documents
• Automated processing of policy renewal questionnaires and applications
• Automating notifications to adjusters and updates for open claims as documents are received
• Storing and managing reports, policies, and notifications
• Streamlining the back office processes in Accounts Payable, Accounts Receivable and Human Resources